Shipping policy

Last updated: 2 October 2026

This policy applies to all orders placed on asiwalk.com, operated by ASIWALK PRODUCTS.

Shipping charges

Shipping is free on all orders, with no minimum order value. We do not add any shipping, delivery or packaging charge at checkout, anywhere in India.

Product prices shown on this website are in Indian Rupees and are inclusive of applicable GST. If you choose Cash on Delivery, a COD handling fee of Rs. 199 per order applies — see the Cash on Delivery section below. Orders paid by any prepaid method carry no additional charge whatsoever.

Our delivery partner

We ship with Delhivery, one of India’s largest logistics networks, to deliver your order safely and on time.

Dispatch and delivery timelines

Orders are dispatched within 24 hours of order confirmation. Standard delivery within India takes 3 to 5 business days from dispatch, depending on your location.

Delivery times are estimates, not guarantees. They may extend during peak seasons, public holidays, or because of weather, regional disruption, or other events outside our control. We will keep you informed of any delay we become aware of.

Tracking your order

Once your order is dispatched you will receive an email containing your Delhivery tracking number and a tracking link. Tracking information typically becomes active within 24 hours of dispatch. You can also track your consignment directly at delhivery.com/tracking.

Cash on Delivery

Cash on Delivery (COD) is available on serviceable pin codes. A COD handling fee of Rs. 199 per order applies and is added at checkout. This fee covers the cost of cash collection and handling by our logistics partner, and is shown to you at checkout before you confirm your order.

The COD handling fee is separate from shipping. Shipping itself remains free on all orders. To avoid the COD fee, choose any prepaid payment method at checkout.

Serviceable locations

We ship within India only. We do not ship internationally, and we are unable to accept or deliver orders to any address outside India.

Some pin codes may not be serviceable due to logistical constraints. You can check whether your pin code is serviceable on the Delhivery network before placing your order. If we are unable to deliver to your address after an order is placed, we will contact you and refund the full amount paid.

Incorrect or incomplete addresses

Please ensure your delivery address and phone number are complete and accurate. Orders returned to us as undeliverable because of an incorrect address, an unreachable phone number, or repeated unavailability at the delivery address cannot be reshipped free of charge.